Introducing TCM Managed Services
8 / 11 / 2011

If you are reading this newsletter, you are already one of our valued customers and know TCM for the computer hardware solutions we have been providing for the past 25 years. Over the past couple of years, we have taken requests from various customers to help them with their company’s IT issues. Since then, these requests have increased in such a manner that we made the decision to complement our hardware business and fully invest ourselves in the services side of the business by building a world class IT support organization. After months of hard work, we are proud to formally announce TCM Managed Services.

Here’s how TCM Managed Services works: TCM will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your backups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.

Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.

The benefits to TCM Managed Services are obvious:

You’ll eliminate expensive repairs and recovery costs

You’ll avoid expensive trip fees while receiving faster support

Faster performance, fewer error messages, and practically zero down-time

ALL of the benefits of an in-house IT department WITHOUT all of the costs

Receive substantial discounts on IT services that you are already buying

You will never have to fear a big, expensive network repair bill

You’ll safeguard your data

You’ll gain incredible peace of mind

The bottom line is that we wanted to create a service that significantly cut IT support costs and eliminated the frustration and worry of computer network problems.

To find out more about TCM Managed Services, visit our website at www.thechipmerchant.com/it_solutions.html or give us a call at (858) 268-4774.