1. Certified repair capability
2. Manufacturing & staging
3. System Assembly
4. Refurbishment
5. Advanced exchange and hotswap programs
6. Warranty management
7. Component reliability analysis

System Assembly

No need to look any further, The Chip Merchant is the place to purchase a new computer. Work with one of our friendly and highly knowledgeable associates to custom configure a machine to fit your exact needs. All of our systems are fully customizeable with the latest and greatest components on the market while maintaining highly competative pricing. Our certified technicians fully test all of the machine's hardware through a rigurous burn-in process for quality assurance. Additionally, if an Operating System is added to the machine, we take care of all the available updates saving you valuable time and giving you the best "outof the box" experience. We stand behind the quality of our machines and include 3 Yr. labor / 1 Yr. part warranty with all of our system assemblies.

Staging and Repair

The Chip Merchant performs manufacturing, configuration, refurbishment and repair services where companies are required to provide customer fulfillment services on a local or global scale. With main repair depots in North America and Europe, The Chip Merchant is well positioned to satisfy the off-site requirements of our customers. We enable our customers to reduce their risk by limiting required investments in capital and infrastructure, and allow them to focus on the continued development of core business activities, while maintaining the highest levels of customer satisfaction. The Chip Merchant also has the knowledge, industry contacts and the capability to purchase the component parts, perform the build operations, install the software and ship our complete solution directly to the customer site where it can be installed and maintained by trained and certified The Chip Merchant field engineers.

Exchange Program Management

Many companies have been driven by market demand to offer an immediate exchange of defective products within their warranty period. The Chip Merchant has the capability and resources to manage the entire process; from taking the original customer order to, configuring and delivering the replacement product. The significance of this program is that it allows our customers to focus on achieving product sales targets, knowing that they can count on The Chip Merchant to manage their service delivery.